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Plaza Marriott hotel’s therapy dog shares the love

The Kansas City Marriott Country Club Plaza has added an assistance dog to their staff for community outreach and stress relief for guests and employees. "KC" is a 16-month-old female black labrador that weighs about 50 pounds.

It’s a busy check-in afternoon at the hotel’s front desk, but several people in line don’t seem to mind at all.

Six Ways To Survive Hotel Budget Season

The most vital component of your budget planning is taking time for thorough introspection, honest reviews of what is currently working and not working, and open conversations with your hotel owners, colleagues, sales staff, guests and even your comp set. This due diligence will give you real information and real numbers to build your budget, instead of blindly relying on your gut for what will work and what won’t.

This 5 Star Hotel Builds Fantastically Loyal Customers With Seven Memorable Techniques

At the Sanctuary Hotel in South Carolina’s Kiawah Island, a focus on the soft skills makes all the difference. It’s one of only 154 hotels in the world awarded Five-Stars by the Forbes Travel Guide. But, as I discovered on a business visit this summer, it stands out among the best of the best because of a unique employee training program.

Westshore area hotels get new experienced general managers

Two Tampa hotels in the Westshore business district have named new general managers.

Randy Kuiken, whose hotel career spans two decades, was named general manager for the Hilton Garden Inn Tampa Westshore while Tom O’Neil, a 25-year industry veteran, was appointed opening general manager at Hampton Inn & Suites Tampa Westshore

HP Hotels To Manage 383-room Nashville Airport Hilton Hotel

HP Hotels, a full-service third-party hotel management company, announced today that it has been awarded the management contract for the former Nashville Airport Holiday Inn. The 383-room hotel will be completely renovated and converted to a full-service Hilton, with work scheduled to begin immediately and be completed in Fall, 2017. The hotel will continue

International Cruise Companies Rush To Build 'China-Centric' Ships

By 2020, the size of the China cruise market is expected to be four to five times it is today and by 2030, it’s anywhere from eight million to 17.5 million, going by figures from the Chinese Ministry of Transport and China Cruise & Yacht Industry Association. Whatever the figure turns out to be, it’s clear China is going to be one of the largest cruise markets in the world, which is why ‘China-centric’ ships are becoming prevalent.