Add-on charges crop up in places like Rapid City, S.D.; guests pay for their ‘free’ Wi-Fi
Air passengers are suffering major disruption at airports around the world after computer check-in systems crashed.
Cost-cutting efficiencies are part of an effort to rethink hotel economics for young travelers who increasingly shun traditional hotels
The final frontier for low-cost airlines is global travel. It now is possible to patch together a round-the-world trip on budget carriers. (See map on left.) This is just one way low-cost airlines are transforming the in- dustry.
After everything that happened at 1760, Tortosa nearly left restaurants altogether. The experience prompted a six-month depression, during which he didn’t work at all, instead spending that entire stretch of time obsessing over what went wrong.
Two years ago, he and his wife opened a restaurant, Crust, in Miami, serving pizzas and pasta along with other fare. It was a huge risk. Even for the savviest chef or businessperson, a new restaurant is a great way to lose a lot of money—fast. The industry sees thousands of new entrants each year, and about 27% of them close their doors within 12 months, and 60% in the first three years, according to H.G. Parsa, a University of Denver professor who has studied restaurant failure rates for more than 10 years.
Major hotel chains are engaging in an online turf war with the very travel sites that have helped drive their businesses.
United Airlines says it will never again use police to forcibly remove passengers from overfull flights. But this week's public relations disaster for United highlights a problem that airlines face every day: how to entice people to give up their seats voluntarily.
That's the takeaway from a study by the consulting firm Soundtrack Your Brand concerning background music in dining establishments. It found that certain types of playlists — namely, those comprised of random pop hits — aren’t as good for business as a curated playlist mixed with lesser-known, yet on-trend songs.