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Printing Service - Regent Club BC & Concierge SOP

TASK NO : 5   PRITING SERVICE PAGE (1)
DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
TASK BREAKDOWN     STANDARD PROCEDURE     WHY
Greet the guest Upon the GUEST entering the Business Centre, greet with eye contact and smile

Maintaining and Control the Shower Room - Regent Club F & B SOP

TASK NO : 32   MAINTAINING AND CONTROL THE SHOWER ROOM PAGE (2)
DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
TASK BREAKDOWN STANDARD PROCEDURE WHY
Cleanliness
  • HSKP will conduct cleaning 3 times per day. (Mid-night, 14:00, 18:00)

Maintaining Inventory and Requisitions - Regent Club F & B SOP

TASK NO : 31   MAINTAINING INVENTORY AND REQUISITIONS PAGE (2)
DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
TASK BREAKDOWN STANDARD PROCEDURE WHY
1. The inventory for both food & beverage and  stationary will be conducted every Thursday.