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Stocking the Refrigerators and Cabinets - Regent Club F & B SOP

TASK NO : 19   STOCKING THE REFRIGERATORS AND CABINETS PAGE (1)
DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
TASK BREAKDOWN STANDARD PROCEDURE WHY
1. Separate the items Separate the food and beverage items.  
2. Stock

Food and Beverage Supplies Requisition and Pick Up - Regent Club F & B SOP

TASK NO : 18   FOOD AND BEVERAGE AUPPLIES REQUISITION AND PICK UP PAGE (1)
DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
TASK BREAKDOWN STANDARD PROCEDURE WHY
Check the store and fill up the form

    Prepare Coffee Stations - Regent Club F & B SOP

    TASK NO : 17   PREPARE COFFEE STATIONS PAGE (2)
    DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
    TASK BREAKDOWN STANDARD PROCEDURE WHY
    Prepare coffee stations.

    1. Store the coffee bean in cool, dry place.

    2. Make sure the warmer is on.  

    Prepare Hot Tea Station - Regent Club F & B SOP

    TASK NO : 16   PREPARE HOT TEA STATION PAGE (2)
    DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
    TASK BREAKDOWN STANDARD PROCEDURE WHY
    Prepare hot tea station

    1. Set up a tea area near the hot water source (coffee machine) to be stocked with:

    Clear the table after the guest departure - Regent Club F & B SOP

    TASK NO : 14   CLEAR THE TABLE AFTER THE GUEST DEPARTURE PAGE (1)
    DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
    TASK BREAKDOWN STANDARD PROCEDURE WHY
    Get a tray and stand next to the table

    Work quietly ensuring the guests at other tables are not disturbed.

    Lounge Cleanliness and Check - Regent Club F & B SOP

    TASK NO : 10   LOUNGE CLEANLINESS AND CHECK PAGE (1)
    DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
    TASK BREAKDOWN STANDARD PROCEDURE WHY
    1. Check the signage Check the signage at the main entrance. Ensure no smudges or print there. This the first image to the guest.