Standard: Butlers will have basic knowledge on how to answer questions about Maintenance problems in the Guest room, and able to complete some basic steps in resolving them.
Butlers will be trained by Engineering Associates to have basic knowledge of key areas in Guest Room in order to answer and resolve some simple problems.
Such problems of the following will be handle initially by the Butlers:
Safe Deposit Box not working
Air Conditioning/Heater Controls and Atmosphere