How to Handle a Request of Sexual Content--butler Training Guide

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Standard: All Butler will respond in a Professional & Courteous manner to all Sexual Content Requests. All Butlers will not solicit or coordinate any activity of sexual nature to any Guests and any time.

Procedures:

There maybe times that a Guests will make a request to a Butler involving sexual in nature. For example:

“Rika, You been so nice and helpful during my stay. I would like to thank you for all your assistance. Would you like to join me for dinner tonight? You can help me choose which restaurant is good”

 “Alan, You have been very helpful. Would you be able to arrange a girl (person) for me tonight?”

“Edmond, Would you please arrange a women for me to come to my room. I will give you a good tip”

 

 If a request is received from a Guest of sexual content such as requesting to arrange a women/man will be refused in a polite and professional manner.

“I am very sorry, Mr. Jones, We are not at liberty to provide this kind of arrangement.

“Yes, I do understand that our Butler Service concept is to assist our Guests in all aspects, but I am afraid we do not have any training and I am sorry, we will not be able to assist you in this request”

  If a request is received from a Guest asking for personal escort or sexual nature, Butlers will refuse politely and professionally in the following manner:

“I am very sorry, Mr. Zhang, I already have plans with my Boyfriend/Husband tonight. Thank you for asking!”

Report request to your shift leader/Chief Butler who will in turn report to Director of Rooms.

 

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