Sales & Marketing

by Mark Walsh

A new report suggests that prestige hotels are missing opportunities to better compete with online travel agencies like Priceline and TripAdvisor when it comes to mobile booking. While nearly 90% of hotel brands have mobile Web sites, only a third (32%) provide booking engines directly on the home page, according to a study by digital think tank L2.

Table of Contents

Congratulations
Associate Development Program Overview
Creating Your Training Plan
Training Resources
Starwood Development Center Instructions
Organizational Chart
A&G: Overview
A&G: Executive Office
A&G: Human Resources
A&G: Security
A&G: Finance
Rooms: Overview
Rooms: Front Office
Rooms: PBX/Communications
Rooms: Guest Services
Rooms: Housekeeping
Rooms: Engineering
F&B: Overview
F&B: General
F&B: Outlets
F&B: Room Service
F&B: Stewarding

Ask each trainee to bring their training materials and training schedule to the meeting and be prepared to talk about their progress.

Trainee Name: _____________________________________   Date:       ____________

Target Department/Position:      ____________

Sponsor Name:      ____________

Training Start Date: ____________

Checklist for progress check and discussion points:

• Review the ADP Training Goals & Resources, how being used?

This fall's upcoming World Travel Market has some notable names set to share their insights: Representatives of two top social media brands - Buzzfeed and Twitter - have been confirmed as keynote speakers for the annual convention at ExCeL London.

Both companies are presenting as part of WTM Travel Perspective program, which will concentrate on social media and digital content as part of the standalone Travel Tech Show at WTM’s event program.

CAREER PROFILE
Duties: Oversees daily operations for an amusement/ theme park    

Alternate Title(s): Guest Experience Manager; Rides and Operations Manager; Attractions Manager; Theme Park Supervisor    

Salary Range: $35,000 to $60,000 and up    

Employment Prospects: Fair    

Advancement Prospects: Fair    

Best Geographical Location(s): All; theme parks can be found in regions around the United States and all over the world